At 998win, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use our platform, why we collect it, how we use and store it, and what rights you have over your own information. Please read it alongside our Terms and Conditions.
Note: This Privacy Policy applies to all personal data collected through 998win.onl and associated platform services. By registering and using the platform, you consent to data processing as described in this document.
998win is an online gaming and sports entertainment platform operated for players in Pakistan. When you create an account, make deposits, place bets, play Casino or Live Casino games, or contact our support team, we collect certain personal data in order to provide the service properly and keep your account secure.
This Privacy Policy sets out our approach to data collection and processing in clear, straightforward language. We do not believe in burying important information about your data in long paragraphs of legal text. If something here is unclear, our support team is available to explain further.
We take your privacy seriously. We do not sell your personal data to third parties for marketing purposes. Data shared with third parties is limited to what is necessary to operate the platform – payment processing, identity verification and fraud prevention.
Short version: We collect the data we need to run your account, process your PKR transactions and keep the platform secure. We do not sell your data. You can request access to, correction of or deletion of your data at any time by contacting support.
The categories of personal data we collect from you include:
| Data Category | Specific Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC details, gender | Registration and verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | JazzCash / Easypaisa number, bank account details, transaction history in PKR | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform access |
| Gameplay Data | Games played, bets placed, wins and losses, session duration | Active platform use |
| Communication Data | Support chat transcripts, email correspondence | Support interactions |
| Verification Data | CNIC copy, payment method proof, address proof | Identity verification requests |
We collect only what is necessary for the purposes set out in this policy. We do not collect data categories such as racial or ethnic origin, religious beliefs, health data or biometric data.
We collect personal data through the following means:
We do not purchase data lists from third parties or collect data from social media platforms about you without your knowledge.
We process your personal data for the following specific purposes:
We only process your data where we have a legitimate basis to do so. For most processing, the basis is the performance of the contract between you and 998win. For fraud prevention and security, the basis is our legitimate interest in maintaining platform integrity.
998win does not sell your personal data to any third party. We may share limited data with the following categories of third parties only where necessary for the purposes described in this policy:
All third parties with whom we share data are required to handle it in accordance with applicable data protection standards. We do not transfer your data to parties outside the agreed scope described above.
All financial transactions on 998win are conducted in Pakistani Rupees (PKR). When you make a deposit via JazzCash, Easypaisa, Raast or another supported method, we record the transaction reference, the amount and the payment channel used.
We do not store full mobile wallet PINs or full bank account passwords. Payment credentials entered with your payment provider are handled directly by that provider's secure systems. 998win stores only the reference data needed to confirm and record your transaction.
Important: 998win will never ask for your JazzCash PIN, Easypaisa PIN, bank login password or card CVV number through live chat, email or any other channel. If you receive any such request, treat it as a scam and report it to our support team immediately.
Transaction records are retained for as long as required by our data retention policy and any applicable legal requirements, after which they are securely deleted or anonymised.
998win uses cookies and similar tracking technologies to operate the platform, maintain your session and improve your experience. The types of cookies we use include:
Most browsers allow you to manage or block cookies through their settings. Note that blocking essential cookies will prevent the platform from functioning correctly and you will not be able to log in or play games. Analytics and functional cookies can be managed without affecting core platform functionality.
We retain personal data only for as long as necessary for the purposes described in this policy, or as required by applicable legal obligations. Our general retention approach is as follows:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with any individual. You may request early deletion of your data subject to the rights and limitations described in Section 10.
998win implements a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include:
No system is completely immune to security risks, and 998win cannot guarantee absolute security of your data in all circumstances. However, we are committed to maintaining appropriate security standards and responding promptly to any identified security issues. If you suspect your account has been compromised, contact our support team immediately.
As a user of the 998win platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request:
Request a copy of the personal data we hold about you, including account information, transaction history and any verification documents on file.
Request correction of inaccurate personal data held in your account. You can update some information directly from your account settings.
Request deletion of your personal data. Note that some data may need to be retained for legal and compliance reasons even after account closure.
Object to the processing of your data for specific purposes, including analytics or profiling activities beyond what is necessary to operate your account.
Request that we limit processing of your data in specific circumstances, for example while a correction request is being resolved.
Request your personal data in a commonly used, machine-readable format where technically feasible and where the data was provided by you.
We will respond to data rights requests within a reasonable timeframe. In some cases we may need to verify your identity before processing a request. We will not charge a fee for reasonable data rights requests.
998win is an adults-only platform restricted to users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been registered by or on behalf of a minor, the account will be closed immediately and any data collected will be deleted except where retention is required for legal reasons.
Parents and guardians are responsible for supervising minors' internet use and ensuring that those under 18 do not access online gaming platforms including 998win. If you believe a minor has registered on the platform, please contact our support team immediately so the account can be reviewed and closed.
998win may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When changes are made, the updated policy will be published on this page with a revised date at the top.
For significant changes that materially affect how we handle your data, we will make reasonable efforts to notify registered users through the platform or via your registered contact details before the changes take effect. Continued use of the platform after any changes to the Privacy Policy constitutes your acceptance of the updated terms.
We recommend checking this page periodically to stay informed of our current data practices. The date at the top of this page indicates when the policy was last reviewed and updated.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data has been handled, you can reach the 998win team through the following channels:
When submitting a data rights request by email, please include your registered username or mobile number so we can locate your account. We will acknowledge your request promptly and aim to provide a full response within a reasonable period.
For general questions about the platform, account queries or payment issues, the live chat option is typically the fastest way to get a response.
The key points from our Privacy Policy summarised clearly for Pakistani players
Your personal data is never sold to third-party marketers or data brokers. Information shared externally is limited strictly to what is required to operate your account – payment processing, identity verification and fraud prevention.
All PKR transactions via JazzCash, Easypaisa, Raast or bank transfer are processed using encrypted connections. We store only transaction references – never your wallet PINs or bank passwords.
You can request access to your data, request corrections, request deletion and object to certain processing at any time. Contact our support team to exercise your data rights and we will respond promptly.
We use cookies to keep you logged in, maintain your preferences and improve the platform. Essential cookies are necessary for the platform to work. Analytics cookies can be managed through your browser settings.
998win is strictly an 18+ platform. We do not knowingly collect data from anyone under 18. Accounts identified as belonging to minors are closed immediately and their data deleted.
For any privacy question, data access request or concern, our support team is available via live chat and email at [email protected]. We acknowledge requests promptly and respond in plain English without complicated jargon.
Your data is safe with us. Register your free account in minutes, deposit in PKR via JazzCash or Easypaisa, and access Casino, Live Casino, Cricket betting, Bingo and Fish Games – all from your phone.
998win is an entertainment platform for adults aged 18 and above. Always play within a budget you are comfortable with. Deposit limits, session time controls and self-exclusion options are available in your account settings. For more information visit our Responsible Gaming page.